Support

Training

U.S. Location - Product Training

Training classes are exclusively available to ASTI Authorized Service Providers (ASPs). Enrollment in the Alliance Storage Technologies, Inc. (ASTI).

Training is held at ASTI's coporate headquarters in scenic Colorado Springs, Colorado. Courses will include hands on training, installation of libraries, electro-mechanical repair, system diagnostics, AA system configuration, and trouble shooting of G and AA Series libraries in order to complete repairs in the field.

Field engineers and technicians will gain the knowledge, confidence, and skill needed to service ASTI/Plasmon equipment. During the week-long training session, participants will learn firsthand from ASTI technical experts. Real-world examples and hands-on experience will be used to build knowledge and improve skills.

Additionally, Operator and Administrator training is available through ASTI. 

Coming soon - ASP training for the NETArchive product line.

Please contact ASTI Technical Support for details – 719.593.7900.

Course Descriptions

U.S. Location - Course Descriptions

G Series Course
COURSE OUTLINE
1. G Series Libraries Introduction and Overview
2. G Series Libraries (All Models)
• Documentation
• Functional Description
• Setup and Configuration
• Diagnostics
• Removal and Replacement Procedures
• Hands-on Lab
DURATION - 3 days
DOCUMENTATION - SUPPLIED FOR EACH STUDENT BY ASTI

Archive Appliance Library Course

COURSE OUTLINE
1. AA Series Library Introduction and Overview
2. AA Series Library
• Documentation
• Functional Description
• Setup and Configuration
• Diagnostics
• Removal and Replacement Procedures
• Hands-on Lab
DURATION - 3 days
DOCUMENTATION - SUPPLIED FOR EACH STUDENT BY ASTI

M-Series and D-Series (available upon request) Please call ASTI for additional information 719.593.7900
Classes Offered at Field Site

Upon request, ASTI may make available to an ASP localized training, for FEs and other integral staff, at a location other than ASTI’s corporate headquarters in Colorado Springs. For this training the ASP shall be responsible for travel, logistics, per diem and other expenses incurred by either Party to facilitate this training.


 

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