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Click Here for a Service Direct Quote Having a comprehensive support service strategy is critical to ensure that vital information resources are available when needed. With Service Direct, expert technical support and hardware services for Alliance Storage Technologies optical and Raidtec SAN, NAS and DAS products are just a phone call away. Service Direct offerings are designed to meet the demanding needs of global 24x7 operations, with three levels of service coverage in order to match the response time needed for customers' specific environments. Service Direct technicians are all factory-trained and exclusively focused on Alliance Storage Technologies products. With diagnosis directly from the manufacturer, Alliance Storage Technologies can ensure a prompt global response with exceptional first-call fix rates. Service Direct customers also receive access to online resources to download patches, obtain new software releases, research technical issues, and much more. Service Direct Key Benefits
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